ER Crisis Ignored: Forced to Walk, Collapsed, Left on Floor¶
Day 4 · 2:28:46 · Glen Motz · Shannon Holmes · Jamie R. Daniel
- ♿ Despite overflow incontinence, lost groin sensation, bowel failure and inability to walk, imaging was called “normal” and she was told it was “just a bad day.”
- Floor Staff made her walk out; she collapsed on the hospital floor and was ignored by nurses until security finally brought a wheelchair.
- 💊 Return visits labeled her a drug-seeker or anxious; she was admitted only after repeatedly soiling herself and was belittled for it.
Graphic account of medical abandonment while in obvious spinal-cord crisis.
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Transcript¶
Glen Motz · 2:28:46
So I, I just need— I just need to stop you here. So you What, 31? You're in excruciating pain. You're so weak. You're, you're having— there's times you cannot walk.
Shannon Holmes · 2:29:01
Yes.
Glen Motz · 2:29:02
You've lost sensation in your groin and, and really bladder control because you don't know. You didn't talk about, but your bowels have stopped working also.
Shannon Holmes · 2:29:12
Yes.
Glen Motz · 2:29:12
So for most of us listening to this, we would be thinking that you are in an absolute medical crisis.
Shannon Holmes · 2:29:20
Yes.
Glen Motz · 2:29:21
And yet you are sent home.
Shannon Holmes · 2:29:25
They made me walk out of the emergency department, and I clearly remember collapsing on the floor, um, and the emergency didn't do anything about it, but security eventually brought me a wheelchair to wheel me to the front door for my husband to pick me up.
Glen Motz · 2:29:38
Okay, we need to unpack this. So the emergency people are telling you you have to leave and they're expecting you to walk because my imaging was normal, right? So they're totally ignoring what you're telling them.
Shannon Holmes · 2:29:52
Yes.
Glen Motz · 2:29:52
And so you try to walk, but you can't walk.
Shannon Holmes · 2:29:55
Yes.
Glen Motz · 2:29:56
So you fall to the floor.
Jamie R. Daniel · 2:29:58
Yes.
Glen Motz · 2:29:59
So you are now on the hospital floor. Am I right? And there's nurses around.
Shannon Holmes · 2:30:06
Yeah.
Glen Motz · 2:30:08
And they just leave you on the hospital floor.
Shannon Holmes · 2:30:11
Yes.
Glen Motz · 2:30:12
But eventually security feels sorry for this woman laying on the floor.
Shannon Holmes · 2:30:19
Yes.
Glen Motz · 2:30:20
So they bring a wheelchair. Yes. I think everyone participating in this is feeling some collective guilt over how you were treated. Can you carry on and let us know? You eventually figured out what was wrong. They eventually gave you a diagnosis. Not that day.
Shannon Holmes · 2:30:44
So I went home and I ended up presenting. I can't remember if it was 2 or 3 more times to the emergency department. I was called a drug seeker. I was told I was having anxiety. I was told it was my rheumatoid arthritis. But none of these symptoms were any of those things. Eventually I got admitted, not due to the severe pain, but because I was peeing myself. And I got belittled in the emergency department by several healthcare members being like, why did you just pee the bed? What, what do you mean? Why did I pee the bed? I have no sensation. I have no control. I ended up being admitted for a week. I needed in and out catheterization. I needed extensive bowel management to be able to get my bowels to work again. They did eventually treat my pain. There was a hush about maybe it's transverse myelitis, but nobody would ever come out and actually say that while I was admitted.
Shannon Holmes · 2:31:45
They released me. I went back and looked after our conversation of back pain and urinary incontinence not yet diagnosed. That was my discharge papers. Luckily or unluckily, I had previously had migraines, had been discharged from neurology entirely because my migraines were managed.