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VISP File Lost Twice After Four Years of Waiting

Day 1 · 6:20:39 · Dean Allison · Kevin Street · Shawn Buckley

  • 📝 Street applied to the Vaccine Injury Support Program twice; the first file was lost and he remains six to twelve months from a decision.
  • ⏳ He has been in the system at least four years after the portal briefly closed then reopened, still waiting on hospital paperwork.
  • 😨 His MP warned that advancing his case would delay someone else; he fears calling or testifying will make caseworkers push him aside.

Dean Allison probes VISP experience; multi-year bureaucratic failure.

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Transcript

Dean Allison · 6:20:39

Can I ask you, uh, have you applied for the Vaccine Injury Support Program? Program? And if you have, what, what has been your experience?

Kevin Street · 6:20:46

So I've applied twice now. Um, we're on our second term with them. The first time they lost my file. Um, not uncommon. Um, so we've spoken to quite a few different caseworkers along the way, and I'm still part of their program, still waiting. I'm still another 6 to 12 months away from getting a decision. They can predict these things, I guess. And the reason why is they're still waiting for paperwork to come in from, from the hospitals that I've visited.

Dean Allison · 6:21:19

When did you originally fill out the original form to get in? When you first apply?

Kevin Street · 6:21:24

So we were extremely proactive right away and we went online to apply. And when we went online, it said that they're no longer taking applications and, and that it was closed. And we thought that was kind of odd. And then a few weeks later it reopened and we applied right away. So I've been in their system for at least 4 years.

Dean Allison · 6:21:45

4 Years?

Speaker D · 6:21:46

At least 4 years.

Kevin Street · 6:21:47

Yeah, maybe more.

Speaker L · 6:21:49

4 Years.

Dean Allison · 6:21:49

And they lost your file once, twice?

Kevin Street · 6:21:53

Yeah, twice.

Dean Allison · 6:21:54

Okay, that's completely unacceptable. I really appreciate you sharing that.

Kevin Street · 6:21:59

Yeah, no, it's, it's been— that's been a, uh, when you have a brain injury like me, guys, I, I like, I can't remember a lot of stuff very well. And fortunately, when they mistreat me, I kind of forget about it. But the end result is, is how are we gonna— I don't even, you know, I'm so afraid to even call them and ask them the question of where are we at? You know, 'cause I don't want them to take it and go like that, this guy's a headache. You know, and then I reached out to my Member of Parliament and I explained and expressed my concerns about this program. Program and how I've been waiting for so long and that I just can't get any answers. And then about two days later, I got a response telling me that if I— if my case goes forward and they bring my case to the forefront to question my issues, someone else is going to have to wait longer. So I'm really just stepping in front of somebody, and maybe they know how my heart works and I don't like doing that.

Kevin Street · 6:23:05

But the fact of the matter is, is we're left here and we're afraid. And I'm afraid, like, I don't— I'm worried about even being here today and somebody that's working my case looks at it and says, let's just push it off, we'll make him reapply again.

Shawn Buckley · 6:23:21

No, Kevin, I'm gonna have to actually cut you off just so that the other witnesses get a chance to testify. But, uh, what an honor to have you come and share your story with us today.

Kevin Street · 6:23:33

It's, uh, you know, I, I, I made sure I was here. And, uh, and if this comes around again and we need more results, then call me up and let's figure it out.

Shawn Buckley · 6:23:46

It's just been a pleasure. And Andrea, thank you for coming and supporting your husband. So Miriam Bohemi is going to introduce our next Next witness.